FAQ

Will my stocking get to me in time for Christmas 2024?

Yes! But order sooner than later! We'll turn off orders by November 11, 2024. We may adjust that date as needed....
Why do you call them handmade or handcrafted vs. handknit?

Our heirloom Christmas stockings are knit on vintage flat bed knitting machines that are no longer made. Most people are unfamiliar with the craft. Think about using a sewing machine as compared to sewing each stitch by hand. Oftentimes a machine sewn piece is better quality than one that is hand sewn, and after many years of handknitting our stockings, we found that the machine knit quality was much higher for an item that needs to hold weight and last for years. All of our designs are custom drawn & the machines are programmed manually then hand-operated row by row, so each row is knit in a pass, kind of like weaving if you’ve ever seen a loom. After the bulk of the pattern knitting is done, the stitches are all picked up on needles and finished and sewn by hand. We’ve been expertly handcrafting our custom stockings for more than 20 years.
How should I care for my Custom Christmas Stockings?

SUGGESTED CARE

-  We suggest wrapping pointy, sharp or oddly shaped items in tissue paper before stuffing your stockings to keep them in the best shape for years to come.

-  Hang on a secure hook or tied securely to a banister.  We suggest stuffing heavier items closer to Christmas, or not hanging them fully stuffed for long periods of time. We hang them on display the whole Christmas season and stuff them Christmas eve!

-  If you should need to wash your stocking, please hand wash (with no agitation) in cool water with mild soap & lay flat to dry completely.

-  To store your stockings from year to year, we suggest carefully folding them, then storing (in a vacuum sealed bag, breathable sweater storage bag or sealed box) in a cool dry place with the provided cedar block or another form of natural moth deterrent.

Why are stockings that I ordered at different times slightly different colors?

We do our very best to match dye lots from year to year (especially within family orders) but we can't always control the exact shade the yarn was dyed in. There will likely be variances unless all stockings are ordered at the very same time. 

Tell me a little bit about Churchtown Chapeau Co. Custom Knit Christmas Stockings

Our heirloom Christmas stockings are inspired by the traditional designs of Scandinavian knitting. Each stocking is designed and knit in Pennsylvania using the highest quality American spun wool. We are thrilled that products made with care in our homes will become part of traditions and celebrations in yours. We are a very small business, a mother and daughter pair, and we are grateful for your business. 

What forms of payment do you accept?

 

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

 

How secure is this store?

 

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

 

Do I need a PayPal account to purchase from this store?

 

No, you do not need a PayPal account to purchase from this store. Although if you already have a PayPal account you can use it.